Device Manager In Macbook



If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

  1. Device Manager In Macbook
  2. Device Manager On Macbook
  3. Apple Macbook Software
  1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
  2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
  3. Make sure that your device is turned on.
  4. If you see a Trust this Computer alert, unlock your device and tap Trust.
  5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  6. Restart your computer.
  7. Restart your device:
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.

Download the latest drivers, firmware, and software for your HP Device Manager.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Once a device is enrolled, administrators can update software and device settings, monitor compliance with organizational policies, remotely erase or lock devices, and install apps and books developed in-house or purchased through Apple School Manager or Apple Business Manager.


* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

Search for System Information in Lion or later (or System Profiler in Snow Leopard and earlier versions of Mac OS) in Spotlight (press ⌘ and Space). The program is in /Applications/Utilities and is the tool to see the connected USB devices and other hardware details. It is quite simliar to Device Manager on Windows. Whre is device manager in iIOS 10 - RESOLVED. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Enroll using Apple Business Manager: Apple Business Manager integrates with device management solutions for Mac to facilitate out-of-the-box deployment. New machines can be enrolled and managed by Mac MDM solutions before being handed over to employees.

If you use a Mac

  1. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
  2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
  3. From the list on the left, select USB.
  4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Click and hold (or right-click) the Start button, then choose Device Manager.
  4. Locate and expand the Portable Devices section.
  5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
  6. Select 'Search automatically for updated driver software.'
  7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
  8. Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

Device Manager In Macbook

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Press the Windows and R key on your keyboard to open the Run command.
  4. In the Run window, enter:
    %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
  5. Click OK.
  6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
    You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
  7. Disconnect your device from your computer, then restart your computer.
  8. Reconnect your device and open iTunes.

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

  1. Press the Windows and R key on your keyboard to open the Run command.
  2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
  3. Locate and expand the Universal Serial Bus controllers section.
  4. Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

  • Connect your device to your computer with a different USB cable.
  • Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

  1. Restart the Apple Mobile Device Service.
  2. Check for and resolve issues with third-party security software, then restart your computer.
  3. Try to install the usbaapl64.inf or usbaapl.inf file again.
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Important

Apple recently changed from using the Apple Device Enrollment Program (DEP) to Apple Automated Device Enrollment (ADE). Intune is in the process of updating the Intune user interface to reflect that. Until such changes are complete, you'll continue to see Device Enrollment Program in the Intune portal. Wherever that is shown, it now uses Automated Device Enrollment.

You can set up Intune enrollment for macOS devices purchased through Apple's Apple Business Manager or Apple School Manager. You can use either of these enrollments for large numbers of devices without ever touching them. You can ship macOS devices directly to users. When the user turns on the device, Setup Assistant runs with preconfigured settings and the device enrolls into Intune management.

To set up enrollment, you use both the Intune and Apple portals. You create enrollment profiles containing settings that applied to devices during enrollment.

Neither Apple Business Manager enrollment or Apple School Manager work with the device enrollment manager.

Prerequisites

  • Devices purchased in Apple School Manager or Apple's Automated Device Enrollment
  • A list of serial numbers or a purchase order number.

Get an Apple ADE token

Before you can enroll macOS devices with ADE or Apple School Manager, you need a token (.p7m) file from Apple. This token lets Intune sync information about the devices that your organization owns. It also lets Intune upload enrollment profiles to Apple and to these profiles to devices.

You use the Apple portal to create a token. You also use the Apple portal to assign devices to Intune for management.

Note

If you delete the token from the Intune classic portal before migrating to Azure, Intune might restore a deleted Apple token. You can delete the token again from the Azure portal.

Step 1. Download the Intune public key certificate required to create the token

  1. In the Microsoft Endpoint Manager admin center, choose Devices > macOS > macOS enrollment > Enrollment Program Tokens > Add.

  2. Grant permission to Microsoft to send user and device information to Apple by selecting I agree.

  3. Choose Download your public key to download and save the encryption key (.pem) file locally. The .pem file is used to request a trust-relationship certificate from the Apple portal.

Step 2. Use your key to download a token from Apple

  1. Choose Create a token for via Apple Business Manager or Create a token via Apple School Manager to open the appropriate Apple portal, and sign in with your company Apple ID. You can use this Apple ID to renew your token.

  2. For DEP, in the Apple portal, choose Get Started for Device Enrollment Program > Manage Servers > Add MDM Server.

  3. For Apple School Manage, in the Apple portal, choose MDM Servers > Add MDM Server.

  4. Enter the MDM Server Name, and then choose Next. The server name is for your reference to identify the mobile device management (MDM) server. It is not the name or URL of the Microsoft Intune server.

  5. The Add <ServerName> dialog box opens, stating Upload Your Public Key. Select Choose File… to upload the .pem file, and then choose Next.

  6. Go to Deployment Programs > Device Enrollment Program > Manage Devices.

  7. Under Choose Devices By, specify how devices are identified: https://truekup848.weebly.com/kingdom-hearts-2-final-mix-save-file-pcsx2-2016.html.

    • Serial Number
    • Order Number
    • Upload CSV File.
  8. For Choose Action, choose Assign to Server, choose the <ServerName> specified for Microsoft Intune, and then choose OK. The Apple portal assigns the specified devices to the Intune server for management and then displays Assignment Complete.

Step 3. Save the Apple ID used to create this token

In the Microsoft Endpoint Manager admin center, provide the Apple ID for future reference.

Step 4. Upload your token

In the Apple token box, browse to the certificate (.pem) file, choose Open, and then choose Create. With the push certificate, Intune can enroll and manage macOS devices by pushing policy to enrolled devices. Intune automatically synchronizes with Apple to see your enrollment program account.

Create an Apple enrollment profile

Now that you've installed your token, you can create an enrollment profile for devices. A device enrollment profile defines the settings applied to a group of devices during enrollment.

  1. In the Microsoft Endpoint Manager admin center, choose Devices > macOS > macOS Enrollment > Enrollment program tokens.

  2. Select a token, choose Profiles, and then choose Create profile > macOS.

  3. On the Basics page, enter a Name and Description for the profile for administrative purposes. Users do not see these details. You can use this Name field to create a dynamic group in Azure Active Directory. Use the profile name to define the enrollmentProfileName parameter to assign devices with this enrollment profile. Learn more about Azure Active Directory dynamic groups.

  4. For Platform, choose macOS.

  5. Select Next to go to the Management Settings page.

  6. For User Affinity, choose whether or not devices with this profile must enroll with or without an assigned user.

    • Enroll with User Affinity - Choose this option for devices that belong to users and that want to use the Company Portal app for services like installing apps. If using ADFS, user affinity requires WS-Trust 1.3 Username/Mixed endpoint. Learn more.Multifactor authentication is not supported for macOS ADE devices with user affinity.

    • Enroll without User Affinity - Choose this option for device unaffiliated with a single user. Use this for devices that perform tasks without accessing local user data. Apps like the Company Portal app don't work.

  7. For Locked enrollment, choose whether or not you want locked enrollment for devices using this profile. Yes disables macOS settings that allow the management profile to be removed from the System Preferences menu or through the Terminal. After device enrollment, you cannot change this setting without wiping the device.

  8. Select Next to go to the Setup Assistant page.

  9. On the Setup Assistant page, configure the following profile settings:

    Department settingsDescription
    Department NameAppears when users tap About Configuration during activation.
    Department PhoneAppears when the user clicks the Need Help button during activation.

    You can choose to show or hide a variety of Setup Assistant screens on the device when the user sets it up.

    • If you choose Hide, the screen won't be displayed during setup. After setting up the device, the user can still go in to the Settings menu to set up the feature.
    • If you choose Show, the screen will be displayed during setup. The user can sometimes skip the screen without taking action. But they can then later go into the device's Settings menu to set up the feature.
    Setup Assistant screen settingsIf you choose Show, during setup the device will..
    PasscodePrompt the user for a passcode. Always require a passcode for unsecured devices unless access is controlled in some other manner (like kiosk mode that restricts the device to one app). For iOS/iPadOS 7.0 and later.
    Location ServicesPrompt the user for their location. For macOS 10.11 and later and iOS/iPadOS 7.0 and later.
    RestoreDisplay the Apps & Data screen. This screen gives the user the option to restore or transfer data from iCloud Backup when they set up the device. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later.
    Apple IDGive the user the options to sign in with their Apple ID and use iCloud. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later.
    Terms and ConditionsRequire the user to accept Apple's terms and conditions. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later.
    Touch IDGive the user the option to set up fingerprint identification for the device. For macOS 10.12.4 and later, and iOS/iPadOS 8.1 and later.
    Apple PayGive the user the option to set up Apple Pay on the device. For macOS 10.12.4 and later, and iOS/iPadOS 7.0 and later.
    ZoomGive the user to the option to zoom the display when they set up the device. For iOS/iPadOS 8.3 and later.
    SiriGive the user the option to set up Siri. For macOS 10.12 and later, and iOS/iPadOS 7.0 and later.
    Diagnostic DataDisplay the Diagnostics screen to the user. This screen gives the user the option to send diagnostic data to Apple. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later.
    FileVaultDisplay the FileVault 2 encryption screen to the user. For macOS 10.10 and later.
    iCloud diagnosticsDisplay the iCloud Analytics screen to the user. For macOS 10.12.4 and later.
    iCloud StorageDisplay the iCloud Documents and Desktop screen to the user. For macOS 10.13.4 and later.
    Display ToneGive the user the option to turn on Display Tone. For macOS 10.13.6 and later, and iOS/iPadOS 9.3.2 and later.
    AppearanceDisplay the Appearance screen to the user. For macOS 10.14 and later, and iOS/iPadOS 13.0 and later.
    RegistrationDisplay the registration screen to the user. For macOS 10.9 and later.
    Screen TimeDisplay the Screen Time screen. For macOS 10.15 and later, and iOS/iPadOS 12.0 and later.
    PrivacyDisplay the Privacy screen to the user. For macOS 10.13.4 and later, and iOS/iPadOS 11.3 and later.
  10. Select Next to go to the Review + create page.

  11. To save the profile, choose Create.

Sync managed devices

Now that Intune has permission to manage your devices, you can synchronize Intune with Apple to see your managed devices in Intune in the Azure portal.

  1. In the Microsoft Endpoint Manager admin center, choose Devices > macOS > macOS Enrollment > Enrollment program tokens.

  2. Choose a token in the list > Devices > Sync.

    To comply with Apple's terms for acceptable enrollment program traffic, Intune imposes the following restrictions:

    • A full sync can run no more than once every seven days. During a full sync, Intune fetches the complete updated list of serial numbers assigned to the Apple MDM server connected to Intune. After an Enrollment Program device is deleted from Intune portal without being unassigned from the Apple MDM server in the Apple portal, it won't be re-imported to Intune until the full sync is run.
    • A sync is run automatically every 24 hours. You can also sync by clicking the Sync button (no more than once every 15 minutes). All sync requests are given 15 minutes to finish. The Sync button is disabled until a sync is completed. This sync will refresh existing device status and import new devices assigned to the Apple MDM server.

Assign an enrollment profile to devices

Device Manager On Macbook

You must assign an enrollment program profile to devices before they can enroll.

  1. In the Microsoft Endpoint Manager admin center, choose Devices > macOS > macOS Enrollment > Enrollment program tokens > choose a token in the list.
  2. Choose Devices > choose devices in the list > Assign profile.
  3. Under Assign profile, choose a profile for the devices > Assign.

Assign a default profile

You can pick a default macOS and iOS/iPadOS profile to be applied to all devices enrolling with a specific token.

  1. In the Microsoft Endpoint Manager admin center, choose Devices > macOS > macOS Enrollment > Enrollment program tokens > choose a token in the list.
  2. Choose Set Default Profile, choose a profile in the drop-down list, and then choose Save. This profile will be applied to all devices that enroll with the token.

Distribute devices

You have enabled management and syncing between Apple and Intune, and assigned a profile to let your devices enroll. You can now distribute devices to users. Devices with user affinity require each user be assigned an Intune license. Devices without user affinity require a device license. An activated device cannot apply an enrollment profile until the device is wiped.

Renew an ADE token

  1. Go to business.apple.com and sign in with an account that has the role of Administrator or Device Enrollment Manager.

  2. Choose Settings > under MDM Servers choose your MDM server associated with the token file that you want to renew > Download Token.

  3. Choose Download Server Token.

  4. In the Microsoft Endpoint Manager admin center, choose Device enrollment > Apple Enrollment > Enrollment program tokens > choose the token.

  5. Choose Renew token and enter the Apple ID used to create the original token.

  6. Upload the newly downloaded token.

  7. Choose Renew token. You'll see the confirmation that the token was renewed.

Next steps

After enrolling macOS devices, you can start managing them.

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A key task of any Administrator is to protect and secure an organization’s resources and data on user devices in their organization. This task is device management. Users receive and send email from personal accounts, browse websites from home and from restaurants, and install apps and games. These users are also employees and students. On their devices, they want to access work and school resources, such as email and OneNote, and access them quickly. As an administrator, your goal is to protect these resources, and provide easy access for users across their many devices, all at the same time.

Device management enables organizations to protect and secure their resources and data, and from different devices.

Using a device management provider, organization can make sure that only authorized people and devices get access to proprietary information. Similarly, device users can feel at ease accessing work data from their phone, because they know their device meet their organization's security requirements. As an organization, you might ask - What should we use to protect our resources?

The answer is Microsoft Intune. Intune offers mobile device management (MDM) and mobile application management (MAM). Some key tasks of any MDM or MAM solution are to:

  • Support a diverse mobile environment and manage iOS/iPadOS, Android, Windows, and macOS devices securely.
  • Make sure devices and apps are compliant with your organization's security requirements.
  • Create policies that help keep your organization data safe on organization-owned and personal devices.
  • Use a single, unified mobile solution to enforce these policies, and help manage devices, apps, users, and groups.
  • Protect your company information by helping to control the way your workforce accesses and shares its data.

Intune is included with Microsoft Azure, Microsoft 365, and integrates with Azure Active Directory (Azure AD). Azure AD helps control who has access, and what they have access to.

Microsoft Intune

Many organizations, such as Microsoft, use Intune to secure proprietary data that users access from their company-owned and personal mobile devices. Intune includes device and app configuration policies, software update policies, and installation statuses (charts, tables, and reports) to help you secure and monitor data access.

Stellar

It's common for people to have multiple devices that use different platforms. For example, an employee might use Surface Pro for work, and an Android mobile device in their personal life. And, it's common for a person to access organizational resources, such as Microsoft Outlook and SharePoint, from these multiple devices.

With Intune, you can manage multiple devices per person, and the different platforms that run on each device, including iOS/iPadOS, macOS, Android, and Windows. Intune separates policies and settings by device platform. So it's easy to manage and view devices of a specific platform.

Common scenarios is a great resource to see how Intune answers common questions when working with mobile devices. You'll find scenarios about:

  • Protecting email with on-premises Exchange
  • Accessing Microsoft 365 safely and securely
  • Using personal devices to access organizational resources

For more information about Intune, see What is Intune.

Co-management

Many organizations use on-premises Configuration Manager to manage devices, including desktops and servers. You can cloud-attach your on-premises Configuration Manager to Microsoft Intune. When you cloud-attach, you get the benefits of Intune and the cloud, including conditional access, running remote actions, using Windows Autopilot, and more.

Microsoft Endpoint Manager is a solution platform that unifies several services. It includes Microsoft Intune for cloud-based device management, and Configuration Manager + Intune for cloud-attach device management.

If you use Configuration Manager, and you're ready to move some tasks to the cloud, then co-management is your answer.

Manager

For more information about cloud-attaching your Configuration Manager, see What is co-management.

Integration with secure-and-protect services

A key task of any device management solution is to provide security and protection. Intune does a great job of integrating with other services to achieve this task. For example:

  • Microsoft 365 is a key component to simplifying common IT tasks. In the Microsoft 365 admin center, you create users, and manage groups. You also get access to other services, such as Intune, Azure AD, and more.

    For example, create an iOS/iPadOS devices group in Microsoft 365. Then, use Intune to push policies to the iOS/iPadOS devices group that focus on iOS/iPadOS features, such as access to the app store, using AirDrop, backing up to iCloud, using Apple's web filter, and more.

  • Windows Defender includes many security features to help protect Windows 10 devices. For example, using Intune and Windows Defender together, you can:

    • Enable Windows Defender SmartScreen to look for suspicious activity in files and apps on mobile devices.
    • Use Microsoft Defender Advanced Threat Protection (ATP) to help prevent security breaches on mobile devices. And, help limit the impact of a security breach by blocking a user from corporate resources.
  • Conditional Access is a feature of Azure Active Directory, and integrates nicely with Intune. Using Conditional Access, make sure only compliant devices are allowed access to email, SharePoint, and other apps.

Choose the device management solution that's right for you

There are a couple of ways to approach device management. First, you can manage different aspects of devices using the features built in to Intune. This approach is called Mobile device management (MDM). Users 'enroll' their devices, and use certificates to communicate with Intune. As an IT administrator, you push apps on devices, restrict devices to a specific operating system, block personal devices, and more. If a device is ever lost or stolen, you can also remove all data from the device.

Apple Macbook Software

In the second approach, you manage apps on devices. This approach is called Mobile application management (MAM). Users can use their personal devices to access organizational resources. When opening an app, such as email or SharePoint, users are prompted for additional authentication. If a device is ever lost or stolen, you can remove all organization data from the Intune Managed applications.

You can also use a combination of MDM and MAM together.

When you set up Intune, you also choose to work solely in the Azure portal to manage devices, or use Intune and Microsoft 365 together to manage devices. Migrating mobile device management to Intune in the Azure portal is a Microsoft IT case study. In this case study, see how Microsoft IT chose a modern device management approach, and read the lessons learned.

Simplify IT tasks using the Device Management admin center

The Microsoft Endpoint Manager admin center is a one-stop shop to manage and complete tasks for your mobile devices. This workspace includes the services used for device management, including Intune and Azure Active Directory, and to also manage client apps.

On the Device Management admin center, you can:

  • Manage software updates

Next steps

When you're ready to get started with an MDM or MAM solution, walk through the different steps to set up Intune, enroll devices, and start creating policies. Mobile device management for Microsoft 365 is also a great resource.